AU > Contact Us

AU > Account > Orders

AU > Account > Settings

AU > External URL > Zendesk > Contact Us

AU > Shop > Living Room > View all

AU > Category > Shop Sofa & Sofa Beds

AU > Shop > Storage > View All

AU > Category > Shop Storage

AU > Shop > Bundles > View all

AU > Category > Shop Bundles

AU > Live Chat Modal

AU PDP 2.0

AU > Checkout

AU > PDP 3.0

Koala AU

AU > 120 Night Trial

AU > Free & Fast Metro Delivery

AU > 10-year warranty

AU > About > Why Koala

AU > Koala Second Home

AU > About (not a page)

AU > Trade & Commercial

AU > Request Delivery Change

AU > FAQs (Navigation)

AU > PDP > The Koala SE Mattress

AU > PDP > Koala Mattress

AU > PDP > Koala Plus Mattress

AU > PDP > Soul Mate Mattress

AU > Discover Mattresses

AU > Shop > Bedroom > Mattresses (not page) - (V2)

AU > PDP > Paddington Bed Base

AU > PDP > Bedside Table

AU > PDP > Balmain Bed Base

AU > PDP > Kirribilli Bed Base

AU > PDP > Balmain Bedside Table

AU > Shop > Bedroom > Bed Bases & Bedside Tables (not page) - (V2)

AU > PDP > Sheet Set

AU > PDP > Le Linen Sheet Set

AU > PDP > Le Linen Duvet Cover Set

AU > PDP > Le Linen Coverlet

AU > PDP > Deep Fit Sheet Set

AU > PDP > Duvet Cover Set

AU > PDP > Flat Sheet

AU > PDP > Organic Cotton Duvet Set (Crinkle)

AU > PDP > Organic Cotton Duvet Set

AU > PDP > Organic Cotton Sheet Set

AU > Shop > Beds & Mattresses > Bed Linen > Discover 

AU > Shop > Beds & Mattresses > Bed Linen (not page) - (V2)

AU > PDP > Cloudy Pillow

AU > PDP > The Koala Pillow

AU > PDP > Breeze Pillow

AU > Shop > Bedroom > Pillows (not page) - (V2)

AU > PDP > Organic Cotton Mattress Protector

AU > PDP > Great Barrier Mattress Protector

AU > PDP > Deep Fit Great Barrier Mattress Protector

AU > PDP > All Seasons Duvet

AU > PDP > Balmy Night Duvet

AU > Shop > Mattress Protectors & Duvets > View All

AU > Shop > Bedroom > Mattress Protectors & Duvets (not page) - (V2)

AU > Landing Page > Double Mattress Range

AU > Landing Page > Queen Mattress Range

AU > Landing Page > King Mattress Range

AU > Shop > Bedroom > View All

AU > Shop > Bedroom (not page) - (V2)

AU > PDP > Beauty Sofa Bed

AU > PDP > Stunner Sofa Bed

AU > PDP > Cushy Sofa Bed

AU > PDP > Sofa Bed

AU > PDP > Beauty Sofa Bed Ottoman

AU > PDP > Cushy Sofa Bed Ottoman

AU > PDP > Sofa Bed Ottoman

AU > Shop > Living Room > Sofas Beds (not page) - (V2)

AU > PDP > Lounging Sofa

AU > PDP > Getaway Sofa

AU > PDP > Modern Sofa

AU > PDP > Cork Sofa

AU > PDP > Coastal Sofa

AU > PDP > Getaway Ottoman

AU > PDP > Lounging Sofa Ottoman

AU > PDP > Modern Sofa Ottoman

AU > PDP > Compact Sofa Ottoman

AU > PDP > Coastal Sofa Ottoman

AU > PDP > Lounging Sofa Covers

AU > PDP > Modern UnReal Leather Sofa

AU > PDP > Modern UnReal Leather Sofa Ottoman

AU > Shop > Living Room > Sofas (not page) - (V2)

AU > PDP > Getaway Armchair

AU > PDP > Quiet Time Armchair

AU > PDP > High Back Ottoman

AU > PDP > Quiet Time Ottoman

AU > PDP > Everyday Footstool

AU > Shop > Living Room > Armchairs (not page) - (V2)

AU > PDP > Kirribilli Bookshelf

AU > PDP > Kirribilli Console

AU > PDP > Kirribilli TV Unit

AU > PDP > Balmain Bookshelf

AU > Shop > Living Room > TV, Bookshelves & Consoles (not page) - (V2)

AU > PDP > Rectangle Coaster Coffee Table

AU > PDP > Kirribilli Side Table

AU > PDP > Kirribilli Coffee Table

AU > Shop > Living Room > Coffee & Side Tables (not page) - (V2)

AU > Shop > Ottomans (not page) - (V2)

AU > PDP > Matilda Rug

AU > Shop > Homewares > Rugs (not page)

AU > Shop > Homewares > Cushions (not page)

AU > Shop > Homewares > Throws (not page)

AU > Shop > Niah McLeod Collab (V2)

AU > Shop > Homewares > View All

AU > PDP > Discover Homewares Range (V2)

AU > Shop > Homewares (not page) - (V2)

AU > Shop > Living Room > View all - (V2)

AU > Shop > Living Room (not page) - (V2)

AU > Category > Joey > Discovery (V2)

Kookaburra Cot

AU > PDP > Kookaburra Cot

AU Joey Baby Mattress

AU > PDP > Joey Baby Mattress

AU Joey Bed Base

AU > PDP > Joey Bed Base

AU Joey Kids Mattress

AU > PDP > Joey Kids Mattress

AU Joey Guard Rail

AU > PDP > Joey Guard Rail

AU Wombat Chest of Drawers

AU > PDP > Wombat Chest of Drawers

AU > Shop > Baby & Kids > View All

AU > Shop > Baby & Kids (not page) (V2)

AU > PDP > Catch Up Cushion

AU > PDP > Lazy Sunday Throw

AU > PDP > Gupu Dreaming Duvet Cover Set

AU > PDP > Bana, Gugaa Cushion

AU > PDP > Bana, Gugaa Throw

AU > PDP > Waraawara Floor Cushion

AU Virtue Office Chair

AU > PDP > Virtue Office Chair

AU Upright Office Chair Silverfox

AU > PDP > Upright Office Chair

Workmate Home Office Desk

AU > PDP > Workmate Home Office Desk

Large - 6 Seater

AU > PDP > Serenity Dining Table

AU Straight Back Dining Chair Silver Fox

AU > PDP > Straight Back Dining Chair 

AU Curved Dining Chair Silver Fox

AU > PDP > Curved Dining Chair 

AU > Shop > Office & Dining > View All - (V2)

AU > Rooms > Dining Room

AU > Rooms > Home Office

AU > Shop > Office & Dining (not page) - (V2)

AU > Page > Clearance

AU > PDP > E-Gift Card

AU > Shop > Bundles > Bedroom (not page) - (V2)

AU > Shop > Bundles >  Baby & Kids (not page) - (V2)

AU > Shop > Bundles > Living Room (not page) - (V2)

AU > Shop > Bundles > Dining Room (not page) - (V2)

AU > Shop > Bundles >  Homewares (not page) - (V2)

AU > Shop > Bundles > View all - (V2)

AU > Shop > Bundles (not page) - (V2)

AU > Bundles > The Koala SE Mattress Slumber Bundle

AU > Bundles > Everyday Elegance Bedroom Bundle

AU > Bundle > New Koala Mattress Dream Bundle

AU > Bundle > New Koala Mattress Slumber Bundle

AU > Bundle > Koala Plus Dream Bundle

AU > Bundle > Koala Plus Slumber Bundle

AU > Bundle > Soul Mate Dream Bundle

AU > Bundle > Soul Mate Slumber Bundle

AU > Bundle > Bed Buddies

AU > Bundle > Bed Linen Bundle

AU > Bundle > Winter Duvet

AU > Bundles > Organic Cotton Bundle

AU > Shop > Bundles > Bedroom > View all

AU > Bundle > Joey > First Bed Bundle

AU > Bundle > Joey > Baby Sorted Bundle

AU > Bundle > Joey > Sweet Dreams Bundle

AU > Bundles (Baby & Kids) > View All

AU > Bundles > Beauty Coastal Living Bundle

AU > Bundles > Beauty Sleepover Set Bundle

AU > Bundles > Beauty Entertainer’s Set Bundle

AU > Bundles > Everyday Elegance Living Bundle

AU > Bundle > Sofa, So Good

AU > Bundle > Sleepover's Sorted

AU > Shop > Bundles > Living Room > View all (V2)

AU > Bundle > Wine & Dine > 4-Seater

AU > Bundle > Wine & Dine > 6-Seater

AU > Shop > Bundles > Dining Room > View all

AU > Bundles > Kickback & Daydream Bundle

AU > Shop > Bundles > Homewares > View all

AU > Shop > Offers (not page) - (V2)

AU > Header Navigation (V2)

Open the camera app on your phone and scan this code.

View all your orders and manage your deliveries online

Thanks for submitting your return request. The Koala Customer Service team will be in touch to process your request and advise on what next!

It seems you already have an account with us. N/A*not implemented yet

In case we need to contact you about your order

 for a faster checkout (optional) N/A*not implemented yet

If customers are not home to accept delivery in our Regional and Rural areas, couriers may attempt to leave items in a safe place.

Please enter message less than {{length}} character.

Hang tight, we're getting a new one for you!

Rural customers outside of metro locations of Sydney, Brisbane, Melbourne, Adelaide and Perth are eligible for a full refund if they choose to return any Koala product under the 120-night trial. However, rural customers must arrange and pay for delivery to the nearest Koala warehouse.

Return Policy

We’ve applied a bundle discount for you. No further discount is allowed.

Australia’s most awarded mattress brand