Koala Plus Mattress

To change from the winter side to the summer side, unzip and flip the topper. Align the zipper ends and fully close the zipper.

To change the firmness, unzip the seasonal topper, and flip the comfort layer over to your preference. Check that the firmness label has your preferred comfort level facing upwards. Replace the seasonal topper, align the zipper ends and fully close the zipper on the topper.

To help keep your seasonal topper looking its best, we recommend you follow the care instructions, and wipe clean with a damp cloth. Unfortunately washing or dry cleaning the topper will damage the Kloudcell® foam, and may void your warranty.

Like many new products (new car smell anyone?), mattresses that come in a box have a scent which generally dissipates quickly after unboxing and removing packaging, though it can sometimes take up to a week or more to fully disappear.

If you notice a scent, rest assured that Koala mattress foam is made without formaldehyde, are low VOC (Volatile Organic Compounds), and meet CertiPUR-US® standards for content, emissions, and durability, and are analysed by independent, accredited testing laboratories.

Allowing the mattress to breathe in a well-ventilated space (like open windows, ceiling fan, door open) or vacuuming the mattress on a low setting helps draw out and remove this scent. We know this isn’t always practical (especially in winter!), so if you don’t, just be prepared for the scent to seem stronger or linger for a while longer.