120 Night Trial
Try any koala product for 120 nights. If you don’t love it, ship it back and we’ll give you a full refund. In most areas of Sydney, Melbourne, Brisbane, Perth and Adelaide we offer free returns - reach out to our team for more info!
How it works
If you reckon your product might have a defect and you're the original buyer, click here to contact us so we can sort this out for you quick smart.
When you get in touch, photos can really help us understand your issue, so it's recommended that you're with your product. This helps us to speed up your claim.