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Original Koala Mattress Reviews

More than 25,000 5-star reviews for our original Koala Mattress model sold prior to July 26, 2021.

Original Koala Mattress Reviews Hero Lifestyle 1

Reviews

4.6

29,826 Reviews, 1 Q&As

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5

79%

4

13%

3

4%

2

2%

1

2%

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Georgia

25 Jan 2023

Such a good Mattress

When we got our mattress my partner said it felt like a brick aha but after 2 weeks he is no longer complaining about a sore back and I’ve noticed he’

Shannon S.

8 Nov 2022

Amazing Pillow

Amazing pillow, I have one and so does my partner, best Christmas present and a good nights sleep..

anonymous

2 Nov 2022

appalling customer service

bought the mattress 4-6 ago, quality seems OK. I was assured in the pre-sale enquiry that I could swap out the topper etc if there was a problem, as I

Koala team

Responded 2 Nov 2022

A: Hey there, It doesn't sound like you've had the best experience and we're so disappointed to hear that :( Here at Koala, we want to make sure you'

Emilie B.

27 Sept 2022

This mattress will sag.

After 4 years my mattress started to sag. So I contacted koala and here’s why this is a one star review: koala asked me to send in a bunch of pictures

Michael

26 Aug 2022

Perfect

My sister got this product, it fit perfectly and the mattress is incredibly comfortable with great support for the back and neck.