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Try it properly with our 120 Night Free Trial

Original Koala Mattress Reviews

More than 25,000 5-star reviews for our original Koala Mattress model sold prior to July 26, 2021.

Original Koala Mattress Reviews Hero Lifestyle 1

Reviews

4.6

29,828 Reviews, 1 Q&As

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5

79%

4

13%

3

4%

2

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Lilian

24 Mar 2023

Responsive Customer Service

We purchased a sofa bed and very happy with it, the colour and fabric are beautiful and it was so easy to assemble. Feels really comfortable so…

Dao L.

28 Feb 2023

Worst delivery service and customer service ever

This is my first time ordering 1 mattress and 1 sofa bed with Koala. Have not received any products even though I paid full for 2 products. Koala…

Georgia

25 Jan 2023

Such a good Mattress

When we got our mattress my partner said it felt like a brick aha but after 2 weeks he is no longer complaining about a sore back and I’ve noticed…

Shannon S.

8 Nov 2022

Amazing Pillow

Amazing pillow, I have one and so does my partner, best Christmas present and a good nights sleep..

anonymous

2 Nov 2022

appalling customer service

bought the mattress 4-6 ago, quality seems OK. I was assured in the pre-sale enquiry that I could swap out the topper etc if there was a problem, as…

Koala team

Responded 2 Nov 2022

A: Hey there, It doesn't sound like you've had the best experience and we're so disappointed to hear that :( Here at Koala, we want to make sure…