The Koala Mattress
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Top Rated Mattress in Australia on ProductReview.com.au with 4.9 stars. The Koala Mattress — with its uniquely responsive Kloudcell® Foam Technology and Flippable Comfort Layer — covers every need for every type of sleeper.
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Customers love the The Koala Mattress
1,316 Reviews, 0 Q&As
25 Sept 2023
Have only had my Koala mattress for a couple weeks, but am really impressed with how comfortable it is. I get a feeling of being on a cloud it is so…
18 Sept 2023
Like the new mattress.
Try it properly at home for 120 nights
Returns are easy, with no catch! We'll pick up for free in metro areas.
Fast & flexible delivery
Free delivery on mattresses and small items.
10 Year Warranty
The Koala Mattress comes with a 10-year warranty.
The Koala Mattress
Koala Mattress FAQs
As long as your bed base has adequate support and ventilation, it'll work with the Koala Mattress. If it's a slat base, the slats should be no more than 7.5cm apart. While posture slats can be used, they can make the mattress feel considerably softer than it actually is, so for the best comfort we recommend that they are straight (flat) slats.
We don't recommend either using the mattress straight on the floor without ventilation underneath as this can lead to moisture build up, or on an adjustable bed as bending or folding the mattress might cause long-term damage to the core or supportive layers.
If you need to buy a new base you can check out our bed bases. They're strong and easy to assemble!
In selected areas of Sydney and Melbourne we've partnered with Soft Landing, a mattress recycling social enterprise, to remove and recycle your old mattress for a reasonable fee.
Once you've ordered your Koala mattress, we'll send you the details to book your mattress pick up through Soft Landing.
In our mattresses, we only use foam that has been CertiPUR-US® certified, meaning it has been produced to the best environmental standards in our mattresses. Our foam has undergone rigorous and thorough assessment to ensure it has the lowest possible impact on human health and the environment. Our foam has been tested to ensure there are no heavy metals such lead or mercury, and there are no harmful phthalates present. The Koala Mattresses are made without the use of ozone-depleting substances including methylene chloride and other CFCs. The Koala Mattresses have also been produced and tested to have low VOC emissions to ensure it has a low impact on air pollution and indoor air quality. The new Koala Mattresses are also certified by Good Environment Choice Australia (GECA). This means the products have been independently assessed to meet a wide range of environmental, human health and social impact criteria.
Like many new products (new car smell anyone?), mattresses that come in a box have a scent which generally dissipates quickly after unboxing and removing packaging, though it can sometimes take up to a week or more to fully disappear.
If you notice a scent, rest assured that Koala mattress foam is made without formaldehyde, are low VOC (Volatile Organic Compounds), and meet CertiPUR-US® standards for content, emissions, and durability, and are analysed by independent, accredited testing laboratories.
Allowing the mattress to breathe in a well-ventilated space (like open windows, ceiling fan, door open) or vacuuming the mattress on a low setting helps draw out and remove this scent. We know this isn’t always practical (especially in winter!), so if you don’t, just be prepared for the scent to seem stronger or linger for a while longer