The Koala Soul Mate Mattress
or 4 payments of $722.50 with
Crowned 'Australia's best mattress-in-a-box for comfort' by Finder.com.au, The Koala Soul Mate is our plushest, comfiest and most supportive mattress.
Key Features (click to learn more)
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Customers love the The Koala Soul Mate Mattress
310 Reviews, 0 Q&As
3 Nov 2023
Very comfortable after the first few days .
18 Oct 2023
We love our new koala queen mattress. My husband and I have often slept apart in the past because of partner disturbance but not with our new koala.…
Try it properly at home for 120 nights
Returns are easy, with no catch! We'll pick up for free in metro areas.
Fast & flexible delivery
Free delivery on mattresses and small items.
10 Year Warranty
The Koala Soul Mate Mattress comes with a 10-year warranty.
The Koala Soul Mate Mattress
Frequently Asked Questions
As long as your bed base has adequate support and ventilation, it'll work with the Koala Mattress. If it's a slat base, the slats should be no more than 7.5cm apart. While posture slats can be used, they can make the mattress feel considerably softer than it actually is, so for the best comfort we recommend that they are straight (flat) slats.
We don't recommend either using the mattress straight on the floor without ventilation underneath as this can lead to moisture build up, or on an adjustable bed as bending or folding the mattress might cause long-term damage to the core or supportive layers. It's no biggie, but due to the raised position of the Soul Mate mattress, the headboard sits slightly lower compared to a standard Australian mattress size.
If you need to buy a new base, check out our Paddington bed base. They're strong and easy to assemble!
In selected areas of Sydney and Melbourne we've partnered with Soft Landing, a mattress recycling social enterprise, to remove and recycle your old mattress for a reasonable fee.
Once you've ordered your Koala mattress, we'll send you the details to book your mattress pick up through Soft Landing.
In our mattresses, we only use foam that has been CertiPUR-US® certified, meaning it has been produced to the best environmental standards in our mattresses. Our foam has undergone rigorous and thorough assessment to ensure it has the lowest possible impact on human health and the environment. Our foam has been tested to ensure there are no heavy metals such lead or mercury, and there are no harmful phthalates present. The Koala Mattresses are made without the use of ozone-depleting substances including methylene chloride and other CFCs. The Koala Mattresses have also been produced and tested to have low VOC emissions to ensure it has a low impact on air pollution and indoor air quality. The new Koala Mattresses are also certified by Good Environment Choice Australia (GECA). This means the products have been independently assessed to meet a wide range of environmental, human health and social impact criteria.
Like many new products (new car smell anyone?), mattresses that come in a box have a scent which generally dissipates quickly after unboxing and removing packaging, though it can sometimes take up to a week or more to fully disappear.
If you notice a scent, rest assured that Koala mattress foam is made without formaldehyde, are low VOC (Volatile Organic Compounds), and meet CertiPUR-US® standards for content, emissions, and durability, and are analysed by independent, accredited testing laboratories.
Allowing the mattress to breathe in a well-ventilated space (like open windows, ceiling fan, door open) or vacuuming the mattress on a low setting helps draw out and remove this scent. We know this isn’t always practical (especially in winter!), so if you don’t, just be prepared for the scent to seem stronger or linger for a while longer